Casa Las Nubes New House Manager
Over the years you have known that I felt challenged to find a reputable reliable house manager who could truly keep my home in 5-star condition and have it present “like new” to each guest.
I’m writing to let you know that I now have that manager and management team!
Casa Las Nubes is celebrating 11 years in operation and she has rarely looked better! Her bones are solid and her coat is shiny! This is because I hired a highly competent house management company in May of 2018. After 7 months working with me and Brad they have won our heartiest endorsement.
Don Segal’s company, CR Vacation Properties, now provides all my concierge and facility management services. Most importantly, Don’s head of facilities management is Gilberto, a man you know well from his past role in Tulemar as its General Manager up until 2015. Gilberto joined Don’s business which expanded Don’s capabilities.
Gilberto Vega directly oversees the management of my house: its staff, maintenance, home improvements, gardening and banking/accounting /taxes. Combined with Don Segal, who works as the CEO / leader of his company, they set a culture with values that reflect mine… honest, high quality, fully respecting of employees and vendors, hires and retains great staff and is always timely!
In the past six months, Gilberto and his excellent staff have upgraded my home to my expected high standards and gutted and remodeled a 4th bedroom to improve my revenue stream. The bulk of all that work was done this Fall during slow season and without forgoing rentals. It was done on time, high quality, and within our budget while I was in Alaska.
I can’t say enough about how my stress level has been reduced to nearly none because the communications and skills of the whole team are outstanding. I always feel well informed and confident in their abilities.
In addition, my personal liabilities have been minimized because I am in full compliance with government requirements as is consistent with this company’s practices. I now feel that I am set up for the long term with a truly excellent management partner at a competitive price for service provided.
I do not expect that you are not looking for changes and I am not suggesting you consider that. I just wanted to fulfill my promise to you from a couple of years ago when I said I would let you know when I was confident that I had a better solution for my house. It did take me longer than I expected, but now I have it so I’m announcing success!
Best regards and Happy New Year to you and your whole family,
Casa Las Nubes, Tulemar